If your headphones do work when plugged in with another device, the problem lies elsewhere and you should follow through with the other fixes below. Start by opening your Android’s audio settings and make sure the volume levels aren’t muted. If none of the fixes listed above work, it means that the problem isn’t quite as minor as hoped. In case the warranty has expired you do have phone insurance. If you use headphones regularly, it might make sense to try the fixes down below before taking a trip to the repairman. For older versions, just look for Bluetooth in Settings. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. It sounds like you phone may have a problem with its jack. It’s a quick and easy fix, as all you have to do is open up the settings menu on your device, find the Bluetooth option, and check to see if it’s on. It’s quite possible that there’s actually nothing wrong with the headphone jack and that the headphones are the problem. Time to try out one of the other fixes listed below. You can check this out quickly just by plugging them into another device. That will be a quick and easy check, if a known good set of head phones work on your cell phone then you r phone is probably OK but it f they don’t your phone has … These are some of the fixes that we hope will help you take care of a faulty headphone jack on your smartphone. You may have to get the device repaired by the manufacturer or someone else who knows what he or she is doing. Solution 5 : Remove All Paired Devices. If things look better, plug in your headphones to check if everything works as it should now. There are a lot of different ways to do this, some of which work better than others. However, this isn’t necessarily always the case. Wait a while before powering up the device again and see if your headphones are working. There's Amazon Fire TV, Nvidia Shield, and more, but there are also …, There is no denying Google and Amazon are leading the smart home race. If you have paired your Android device with a wireless device like a speaker or a wireless headset, then your jack may be disabled by your OS. Make sure there isn't anything that may … If that’s the problem, just turn it off, plug in your headphones, and see if that solves it. The first thing you should do if your headphone jack is not working is simply take a look into the jack to see just how dirty it really is. Current device : Note 10 5G If so, make sure volume is not muted from the headphone’s volume control. As you can imagine, a lot of dust, as well as lint, can make its way into the headphone jack over time. If music is a big part of your daily routine, then a problem with your smartphone’s jack is the least you could wish for. If none of them helps, the problem is not minor and should be handled by a professional. A great option is to use a cotton swab. The first step when you find your headphone jack is not working is an... 2. The next step is to try and clean it and hope that that solves the issue. Read more: How to backup your Android phone. If this is the case, you’ll be able to sort it out in no time. But before moving on with the solutions, restart your device and then check if you can use your device’s headphone jack without any issue. Remove all accessories and restart your phone or tablet. You can also damp the cotton swab with rubbing alcohol, but just make sure you don’t use too much of it. Although it’s rare, there’s still a chance that your original pair isn’t compatible with your smartphone, even if they work with other devices. Normally, there aren’t a lot of settings like these on a smartphone, so you should find the problem more or less right away. If you can’t hear any audio when using your headphones with a different device, you’ve found the source of the problem. If your device is still under warranty, the best thing to do is simply contact the retailer or manufacturer. Follow these steps to do so: Open Settings from the Apps menu. Before you go around trying each fix, you should make sure that the headphones aren’t broken. If it is Android, when you adjust the phone volume, there will be a symbol at the right that looks like either a gear wheel or an arrow pointing down. Without any further delay, let’s get started. News, reviews, deals, apps and more. Just open up the audio settings on your device and check the volume level as well as any other settings that might mute the sound. 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This just might be the cause of the problem, as the dirt can actually block the connection between the headphones and the jack. Clean the headphone jack. The first step when you find your headphone jack is not working is an obvious one. Turn them all to full volume and restart your device. We will no longer be maintaining this page, but please head over to …, OnePlus Buds go on sale for $55, their lowest price ever, 1More Cyber Monday headphone sale: Save an extra 10% today, How to use Slack for productivity and teamwork, Everything you need to know about Hulu account sharing and more. Otherwise, you could just opt for a pair of wireless Bluetooth headphones, which will also solve the problem. Here are 5 possible fixes 1. Check to see if the smartphone is connected to a different device via Bluetooth. Swirl it around gently to get any remaining lint or dust out. If you see an entry that outs audio from your smartphone, tap the info icon and unpair it. While Black Friday may be officially over, it's really not. It doesn’t have to be another Android, any device with a 3.5 mm jack will do the job. The standard behaviour on stock Android is to recognize anything inserted inside the jack regardless of the Bluetooth settings. Push it into the jack and swirl it around a little bit to get the dust and lint out. Problems with the headphone jack on smartphones aren’t as uncommon as you may think. The fix, in this case, is to replace your headphones with a new pair. Chances are your headphone jack is busted and needs a replacement. Whether you …, Update: Black Friday is technically over! This doesn’t necessarily have to be a smartphone. It happens to a lot of users and can be extremely frustrating, especially for those who regularly listen to music, and so on. But since Android is diverse and highly fragmented, the behaviour is altered across different manufacturers and Android versions. This can sometimes solve loads of different smartphone-related problems and takes less than a minute to do. If you're keen to upgrade your home tech, it just might help to look into a new Amazon Echo speaker. The third solution is definitely the worst one. You can also use a can of compressed air if you have one nearby. Click on Connections, and then Bluetooth. Finding yourself in a situation where your headphone jack is not working? This works in most cases, where the issue is originated due to a system corruption. You’ll have to open up your wallet and pay up to get it fixed, but at least you’ll be able to use the headphone jack again. There’s also a chance the problem isn’t with the jack or the headphones you’re using but has to do with the audio settings of the device. Read next: The best phones with a headphone jack. We also recommend plugging a different pair of headphones into your smartphone before moving forward. You probably use it more times each day than any other device, so you'll want to pick one that's just right …, If you're in the market for a new streaming device, then you probably already know most of the big names in the game. Another important point, many headphones come with volume control built-in to them. You can download Restoro by clicking the Download button below. Normally, when you plug in your headphones, the smartphone should recognize them and everything should work as intended regardless of the Bluetooth settings. If your smartphone is paired with wireless headphones, a speaker, or any other device via Bluetooth, it’s possible that the headphone jack is disabled. If they’re working fine with a different device, something else is to blame. ©2020 Android Authority | All Rights Reserved. If everything seems to be in order, but your headphone jack is not working, there’s another simple fix you can try which is restarting your device. You can close the app as it will run in the background. Read more: How to fix a water damaged phone. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. If none of the potential fixes above helped, the issue is most likely related to a software malfunction. If they still don’t work, you should move on to the next solution on this list. Many of the deals have continued on, and where Black Friday ends and Cyber Monday begins is a blurry line. Explain the problem to the company, and send it in for repair or replacement. The issues related to headphones giving out can be traced back to three main things: lint/dirt accumulation, software malfunction or hardware failure. The problem is, these can easily block any type of connection between the headphones and the jack. Try plugging someone elses headphones into your phone. Just replace your headphones and you’re good to go. Start by picking up a flashlight and take a look into the jack for any evidence of dirtiness. If you get any audio out of them, there’s a high chance the first pair isn’t compatible with your Android device. Allow your phone or table to get a fresh start by removing all … In that case, the smartphone is likely paired with one of the other devices you have in your house. Once you successfully remove any large pieces of junk, damp a cotton swab with a tiny amount of rubbing alcohol and insert it into the jack. Also feel free to share which of the solutions listed above — if any — worked best for you. If you can’t hear any audio from your headphones when using the headset with a different device, you have just uncovered the culprit. Just make a claim with your provider. If you don’t hear anything, there are two possible causes – you either have a jack malfunction or there’s a software issue. If the problem still isn’t solved, follow the steps down below: We certainly hope one of the fixes presented above fixed your headphone jack issue. This post will guide you through five fixes that will, hopefully, solve the problem you are experiencing. The quickest way to check this out is to plug the headphones into another device. If you think we have missed any, do let us know in the comments. Fix: Headphone Jack not Working on Android Phone. If you see an entry that outs audio from your smartphone. Phone > Dialer > *#0283# Whatever you do don't start poking anything into the port as your device should still be covered by 2 year warranty and you don't want to invalidate. If it doesn’t work, move on to the next guide. Of course the line isn't so clear between where Black Friday ends and Cyber Monday begins. Well, sort of. One option is simply to blow into the headphone jack, which should take care of at least some of the dust and lint that’s found inside. Regardless, there's plenty of excellent …, A new phone is one of the most important tech investments you can make. Next, turn on Bluetooth and wait for the list of devices to appear below Paired Devices. Once you’re done, use the flashlight to look into the jack again and see how well you did. Drop in to or contact your nearest Samsung Support Centre for a fix if issue persists. Now try to plug in a different pair of headphones into your smartphone and see if they work. The Media volume has to be higher than zero, for … Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Unfortunately, headphone jack problems are not as uncommon as people think, and it might become extremely frustrating to pinpoint where the problem originates from. Now power off your device completely and disconnect the power cable if it’s charging. This can take quite some time in some cases, but at least it’s free. Get the very best of Android Authority in your inbox. Just press and hold the power button, select the restart option, wait for the device to turn back on again, and then check to see if the problem still persists. The best course of action in these cases would be to contact the retailer and send it for a repair or ask for a new device if you’re still under warranty. A laptop, TV, or any other device that has the 3.5 mm jack onboard will do. If you tap this, it will display 4 separate volume controls. Use a pair of tweezers, a toothpick or a needle to carefully remove any foreign presence. Make sure your headphones aren’t broken. You’d be amazed at how easily lint, dust, and other foreign materials will make their way into your headphone jack as time passes. Be very careful when you do this, as the last thing you want to do is cause any more damage to the device. If there is one, that is. 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